Hundredfold Home

Support

Need help with Hundredfold Home, or want to tell us about a problem? Email [email protected].

We reply within two business days.

In the app, you can also send feedback from Account > Send feedback, or with the button in the middle of the bottom bar.

Subscriptions and refunds: Premium is billed by the App Store or Google Play. To cancel or ask for a refund, use the store you subscribed with.

Does location sharing drain my battery?

Some. Your phone uses GPS while you're moving, and turns it off once you've stopped for a few minutes. After that it checks in every few minutes using a low-power signal instead.

How do I delete my account?

In the app, tap your picture at the top right, then Delete Account. You have 7 days to change your mind: sign in again and tap Undo deletion.

A parent can delete a kid's account from Family.

Can't get into the app? Email [email protected] from the email you signed up with, and we'll delete your account for you.

After the 7 days, your account is deleted. Messages you sent stay in your family's chats, with your name shown as "Deleted member".

If you're the last parent in your family, your family and every kid's account in it are deleted too, and everything in it is gone within 30 days.

Our Privacy Policy (section 7) lists the few records we keep and for how long.

Mailing address: Field's Edge Software LLC, 8735 Dunwoody Place Ste N, Atlanta, GA 30350.

Send security reports (House Terms §7), copyright (DMCA) notices (§12), and dispute and opt-out notices (§18) to the email or the mailing address above.

Field's Edge Software LLC publishes:

Legal: Privacy Policy · Terms of Service · Addendum